Terms of Service

Terms of Service

Last Updated: November 7, 2026

INTRODUCTION

These Terms of Service (“Terms”) govern your use of the AfterHourAllies website located at afterhourallies.com and any related website features, communications, or services made available by AfterHourAllies (“AfterHourAllies,” “we,” “our,” or “us”).

By accessing or using this website, you agree to these Terms.

If you do not agree with these Terms, please do not use the website.

ABOUT AFTERHOURALLIES

AfterHourAllies provides business automation, patient communication, appointment-recovery, and patient-revenue-recovery solutions for businesses and professional practices.

Services may include, depending on the individual client arrangement:

  • Missed-call recovery

  • Automated text-message follow-up

  • AI-assisted text conversations

  • Appointment booking and scheduling workflows

  • Appointment confirmations and reminders

  • No-show and cancellation recovery

  • Patient recall and reactivation workflows

  • Review-request automation

  • Related business communication and workflow automation

The exact services provided to a client are determined through a separate service agreement, proposal, statement of work, or other written agreement.

WEBSITE PURPOSE

The information on this website is provided for general informational and business purposes.

Nothing on this website creates a client relationship, service agreement, partnership, agency relationship, or other contractual relationship between you and AfterHourAllies unless we separately agree to such a relationship in writing.

Submitting an inquiry, contacting us, or requesting information does not obligate either party to enter into a business relationship.

NO GUARANTEE OF RESULTS

AfterHourAllies does not guarantee specific business results.

Results from automation, patient follow-up, appointment recovery, lead conversion, scheduling, communication, or related services may vary based on factors outside our control, including:

  • Patient behavior

  • Practice staffing

  • Existing systems and technology

  • Business operations

  • Lead quality

  • Response times

  • Scheduling availability

  • Client participation

  • Third-party platforms

  • Market conditions

Any examples, descriptions, estimates, projections, or discussions of potential outcomes are illustrative only and are not guarantees of revenue, appointments, leads, conversions, reviews, or other results.

NO MEDICAL OR HEALTHCARE ADVICE

AfterHourAllies is a business automation and communication service provider.

We do not provide medical, dental, clinical, diagnostic, treatment, insurance, or healthcare advice.

Nothing on this website should be interpreted as medical or professional healthcare advice.

Patients should direct medical, dental, treatment, or emergency questions to their healthcare provider or appropriate emergency services.

PATIENT AND HEALTH INFORMATION

The public AfterHourAllies website is not intended for the submission of protected health information, confidential medical information, patient records, diagnoses, insurance information, or treatment information.

Do not submit protected health information or sensitive patient information through public website forms or general business email addresses.

Where client services involve patient-related communication or information, applicable privacy obligations, security requirements, service-specific safeguards, and contractual responsibilities may be addressed through separate agreements.

CLIENT RESPONSIBILITIES

Clients are responsible for ensuring that their use of AfterHourAllies services complies with laws, regulations, professional requirements, privacy obligations, consent requirements, and communication rules applicable to their business.

Clients remain responsible for their own:

  • Business operations

  • Patient relationships

  • Appointment decisions

  • Clinical decisions

  • Treatment information

  • Staff actions

  • Legal and regulatory compliance

  • Patient consent

  • Marketing and communication practices

  • Accuracy of information provided to AfterHourAllies

AfterHourAllies does not replace the client’s professional, legal, compliance, or clinical responsibilities.

THIRD-PARTY PLATFORMS AND SERVICES

AfterHourAllies may use or integrate with third-party services, including telecommunications providers, email providers, scheduling platforms, customer relationship management systems, automation software, artificial intelligence services, analytics tools, and other technology platforms.

These third-party services operate under their own terms, privacy policies, availability, and technical limitations.

AfterHourAllies is not responsible for outages, interruptions, changes, errors, security incidents, pricing changes, restrictions, or failures caused by third-party platforms outside our reasonable control.

AVAILABILITY OF SERVICES

We may modify, update, suspend, discontinue, or change website features or service offerings at any time.

We do not guarantee that the website or any service will always be uninterrupted, error-free, secure, or continuously available.

INTELLECTUAL PROPERTY

The AfterHourAllies name, branding, website design, text, graphics, logos, service descriptions, workflows, documentation, and other original materials are owned by or licensed to AfterHourAllies unless otherwise stated.

You may not copy, reproduce, distribute, sell, modify, republish, or commercially exploit our website content or intellectual property without prior written permission.

Permitted personal or internal business viewing of the website does not transfer ownership of any intellectual property.

ACCEPTABLE USE

You agree not to use this website:

  • For unlawful purposes

  • To interfere with website security or operation

  • To attempt unauthorized access to systems or accounts

  • To submit malicious software, spam, or harmful code

  • To impersonate another person or business

  • To submit false, fraudulent, or misleading information

  • To scrape, copy, or exploit website content in violation of applicable law

  • To violate the rights of AfterHourAllies or any third party

We may restrict access to the website where reasonably necessary to protect our systems, business, users, or legal rights.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These links are provided for convenience only.

AfterHourAllies does not control and is not responsible for the content, availability, security, accuracy, privacy practices, or terms of third-party websites.

DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

AfterHourAllies makes no warranty that:

  • The website will be uninterrupted or error-free

  • Information will always be complete or current

  • Services will produce any particular business result

  • Third-party platforms will always function as expected

  • Automation will eliminate all missed opportunities, errors, or human involvement

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, AfterHourAllies will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to use of this website.

This may include loss of revenue, profits, business opportunities, data, goodwill, appointments, customers, or other economic losses.

Any liability relating to paid client services will be governed primarily by the applicable written client agreement.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless AfterHourAllies from claims, losses, liabilities, damages, and expenses arising from your misuse of the website, violation of these Terms, or violation of another party’s rights.

This section does not alter any separate indemnification obligations contained in a written client agreement.

PRIVACY

Your use of this website is also subject to our Privacy Policy.

The Privacy Policy is available at:

CHANGES TO THESE TERMS

We may update these Terms from time to time.

When changes are made, we may update the “Last Updated” date shown at the top of this page.

Continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms where permitted by law.

TERMINATION OR RESTRICTION OF ACCESS

We may restrict or terminate access to the website where reasonably necessary due to misuse, security concerns, legal obligations, or violations of these Terms.

GOVERNING LAW

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute relating specifically to paid AfterHourAllies client services may also be governed by the dispute-resolution terms contained in the applicable written client agreement.

SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

ENTIRE WEBSITE AGREEMENT

These Terms and the Privacy Policy constitute the agreement governing use of the public AfterHourAllies website.

They do not replace any separate proposal, service agreement, statement of work, business associate agreement, data-processing agreement, or other written agreement entered into between AfterHourAllies and a client.

CONTACT US

For questions regarding these Terms, contact:

AfterHourAllies
Email: contact@afterhourallies.com
Website: afterhourallies.com